Bank reconciliation is one of the most crucial bookkeeping tasks—but what happens when something goes wrong? Maybe a wrong amount was entered, a duplicate transaction slipped in, or a statement date was off. If you’re wondering how to undo a reconciliation in QuickBooks Online, you’re not alone. Many business owners face this issue, especially during month-end reviews.
In this 2025 updated guide, we’ll show you step-by-step how to undo a bank reconciliation in QuickBooks Online, explain when you should not undo one, and help you troubleshoot common issues, including errors such as Error 1712 QuickBooks, QuickBooks Outlook Is Not Responding, and printing problems that require the QuickBooks Print & PDF Repair Tool.
We’ll also link essential tasks like How to Backup QuickBooks Online before making big changes.
Why You May Need to Undo a Reconciliation
Sometimes even the smallest mistake can throw off your financials. Here are common scenarios where users need to undo a reconciliation in QuickBooks Online:
- A transaction was reconciled by accident
- Bank service charges or interest were missed
- The bank statement date or ending balance was entered incorrectly
- Duplicate entries affected the reconciliation
- Beginning balances changed after adjustments
- Accountant requested corrections during audits or reviews
Whether you’re an accountant or a business owner, knowing how do I undo a reconciliation in QuickBooks Online can save hours of frustration.
Can You Undo a Reconciliation in QuickBooks Online?
Yes, but with important limitations.
QuickBooks Online does not allow regular users to undo an entire reconciliation in one click. Only QuickBooks Online Accountant (QBOA) users have access to the built-in Undo feature. If you do not have QBOA, you must undo reconciliations manually by editing transactions. Below are both methods.
Method 1: How to Undo a Reconciliation in QuickBooks Online (Accountant Method)
This applies if you have access to QuickBooks Online Accountant.
- Go to Accounting > Reconcile
- Choose the account you want to fix
- Select History by Account
- Find the reconciliation you want to undo
- In the Action column, click Undo
- Confirm:
- Undo the ending balance
- Undo adjustments
- Undo cleared transactions
This is the fastest and cleanest way to undo a bank reconciliation in QuickBooks Online.
Method 2: How Do You Undo a Reconciliation in QuickBooks Online Manually (Non-Accountants)
If you don’t have QBOA, follow these steps:
Step 1: Open the Reconciled Account
- Go to Bookkeeping > Chart of Accounts
- Select the bank account
- Click View Register
Step 2: Locate Reconciled Transactions
-
Look for transactions marked with R (Reconciled)
Step 3: Edit Each Transaction
- Click a transaction
- Change the R to C (Cleared) or Blank
- Save changes
- Repeat for all transactions in that reconciliation period
Step 4: Correct the Issue
Before reconciling again, fix the underlying mistake such as:
- Incorrect amounts
- Missing charges
- Duplicate entries
- Wrong bank statement balance
Step 5: Reconcile Again
Once corrected, go back to Reconcile and complete it normally. This manual method takes more time but achieves the same result.
Important Warning Before Undoing a Reconciliation
Undoing a reconciliation can significantly impact:
- Financial statements
- Tax reporting
- Year-end adjustments
- Opening balances
That’s why it’s recommended to Backup QuickBooks Online before making major changes. While QBO does automatic backups, using QuickBooks Online data backup services can help restore older states if needed.
Troubleshooting Issues During Reconciliation
Sometimes reconciliation issues are caused by damaged components or application errors. Here’s how to handle them:
1. Error 1712 QuickBooks
This error often happens when QuickBooks Desktop installation is damaged. Even if you’re using QBO, the desktop app or background processes may conflict.
Fix: Run the QuickBooks Tool Hub > Program Diagnostic Tool, then reinstall.
2. QuickBooks Outlook Is Not Responding
If reconciliation reports are not emailing:
- Restart Outlook
- Update Office
- Repair QuickBooks settings
- Reset email permissions
3. QuickBooks Print & PDF Repair Tool
If you can’t print your reconciliation reports:
- Run the QuickBooks Print & PDF Repair Tool
- Reset the QuickBooks print spooler
- Check printer permissions
This tool resolves 95% of PDF and print-related issues.
Best Practices to Avoid Reconciliation Problems
To prevent mistakes that require undoing your reconciliation:
1. Compare balances carefully
Always match the bank statement date and ending balance before beginning.
2. Categorize transactions daily
Avoid waiting until month-end.
3. Review duplicates
Bank feeds often create duplicate entries.
4. Document adjustments
Always note adjustments like service charges or interest.
5. Backup QuickBooks Online
Use How to Backup QuickBooks Online guides or automated tools.
Conclusion
Undoing a reconciliation doesn’t have to be stressful. Whether you use the Accountant version or manually adjust transactions, this guide shows exactly how to undo a reconciliation in QuickBooks Online step-by-step. The 2025 update ensures that you follow the latest methods and avoid common financial reporting issues. If you run into errors—such as Error 1712 QuickBooks, PDF printing problems, or QuickBooks Outlook Is Not Responding—the fixes above will help you get back on track quickly.
FAQs
1. How do I undo a reconciliation in QuickBooks Online without an accountant?
You must manually edit each reconciled transaction and remove the “R” status.
2. How to undo a bank reconciliation in QuickBooks Online Accountant?
Use the built-in Undo option from History by Account.
3. Will undoing a reconciliation affect previous reports?
Yes. It may affect financial statements, tax reports, and opening balances.
4. Can I undo only one transaction instead of the whole reconciliation?
Yes. You can edit the single transaction’s reconciliation status.
5. Should I backup QuickBooks Online before undoing?
Yes. Always create a backup or copy before major financial changes.
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